About BBRX
Broken Bottle RX was created by pharmacist for pharmacists with the intent to deliver a useful tool to an industry wide problem.
Broken Bottle RX offers pharmacies with slow moving or close to expiring drugs an opportunity to recoup up to 74% of their invested product cost while enabling a pharmacy who moves a drug more quickly to purchase overstock at 20-40% off of the net/net.
Questions or Comments? Please contact us at support@brokenbottlerx.com
How much does Broken Bottle RX cost?
Broken Bottle RX costs both the buyer and seller nothing to use. Our current focus is to bring a useful tool to the pharmacy community without burdening the advancement by cost. The goal of Broken Bottle RX is to listen to the community and work together to build useful tools and applications that benefit us all as a whole. The larger the free network, the more money you can recoup on your broken bottles and aging inventory reducing extensive industry waste and environmental damage.
What is the process to be coming a member on Broken Bottle RX?
We have done our best to make the sign up and verification process as quick and easy as possible for our members. The following steps will need to be taken to receive membership.
- Fill out all professional and pharmacy information on the registration form found here: https://www.brokenbottlerx.com/register.cfm
- Provide a copy of your DEA license and State Board Registration of Pharmacy by either uploading a scanned copy saved on your computer or by faxing your documents to 877-665-7310.
- Within 48 hours of receiving all required documentation your account will be reviewed and approved if found valid.
How do I contact customer service?
We understand the importance of having a physical person you can speak with when introducing a new idea into the marketplace. We invite your inquiries and are here to help you.
417-880-4499
Monday through Friday 9:00AM – 5:00PM CST
Can anyone become a member of Broken Bottle RX?
No. Only Pharmacy Owners, independent pharmacists and/or a designated authorized pharmacy staff member will be allowed authorized membership.
Why do I have to agree to certain pricing points?
Broken Bottle RX does require that all products listed must have the selling price dropped to 30% off, 45 days prior to expiration date and 40% off, 30 days prior to expiration date to maintain the market as a viable solution for all parties.
As pharmacists ourselves, we understand the need to move nearly expired products quickly and with the least amount of intrusive effort so our system helps you ensure that you move products more quickly by adjusting the price once the product has very few days left before expiration. This keeps your expired products moving and great deals to be had by other pharmacists at all times.
How do I report inappropriate behavior by another member?
Any and all inappropriate behavior conducted on Broken Bottle RX will be remedied immediately. Claims made by members will be investigated and reviewed on a case by case method. To preserve the integrity of the marketplace, any member found to conduct themselves in an unbecoming manner will be removed as a member from Broken Bottle RX immediately.
How do I complete the sale of my items?
Once a purchase or sale of any product has been made, either party should initiate contact to work out the final payment and logistics of the sale.
Once contact has been made and the seller has received all monies owed the item should be shipped to the buyer immediately to keep all relationships in good standing.
- We recommend payment by credit card for speed purposes on the part of the buyer. Otherwise a cashier's check is suggested.
- We recommend a tracking number to be provided by the seller upon shipment
- We do not recommend shipments of any liquid or combustible products
- Please take the outdoor temperature into account when shipping temperature sensitive items.
How do I ship my items if I sell?
You can ship your items any way you choose. We recommend FedEx ground shipping but any reputable, traceable shipping method is acceptable. Most shipping companies will allow a maximum of three chemically compatible materials to be packaged together. Simply use common sense when packaging your shipment to your buyer. Be sure to package the items in a un-breakable/spillable fashion. Keep in mind you should not ship refrigerated, volatile, acidic or corrosive medications. For a full list of acceptable materials, please contact the shipper of your choice.
For further information:
Call: 417-880-4499
E-mail: support@brokenbottlerx.com
